Mastering School Administration: Workload and Communication Strategies

Comprehensive CPD Workshop for School Secretaries recognising the increasing complexity of school environments and the critical role of school secretaries.

(Repeat of Course which took place in the centre in February 2024)

This CPD day is designed to help School Secretaries develop and enhance their ability to co-ordinate and manage daily tasks through the highs and lows of busy days.

Workshop Content:

Workload Management               

Examine how to best manage a complex and dynamic school environment by re-visiting effective strategies for managing a busy workload with tips and tricks for Office 365 as well as utilising your school's management information System, e.g. Aladdin, VSWare etc. to it's optimum level.

Communicating Effectively,

Communicating effectively - portraying a positive organisational image and assessing skill required to deliver excellent service. This session will revisit the importance of person-to-person contact - with staff, students, parents and community.

Managing Information and Data

This session delves into the management of information and data, revisiting best practices in record-keeping, understanding GDPR requirements, and implementing structured and standardized records management systems. Additionally, it will provide guidance on how to begin writing and preparing effective meeting minutes.

Participants should bring a device to allow engagement with practical elements throughout the day.

Schools are encouraged to cover the cost for their secretaries, this training provides essential skills and knowledge that benefit the entire school administration.

The Facilitator:

Helena McKenna has extensive experience of working in private industry as well as in and with primary and post primary schools. Helena has worked as executive administrator in a busy school environment and with the Patron Body, CEIST.

She has delivered in-service training to school secretaries and clerical officers on VSWare, timetabling, minute-taking, communications and office procedures. She currently teaches Office Administration in the Further Education Sector and possesses a BA in Human Resource Management and a Masters Degree in Business Management.

This workshop is limited to 25 participants.